Supervisor and Management Boot Camp

3 CMI Certifications for the Price of One! (CWS, AAP, Supervisor)

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The supervisor and management professional has never been more important to the success, or failure, of an organization and a healthy indoor environment. With increased regulations and cost-cutting demands of many firms, it has become essential for supervisor and managers to incorporate valuable business skills into their day-to-day activities.

The Supervisor and Management Boot Camp is presented by Cleaning Management Institute designed to sharpen both technical and soft skills involved in cleaning, maintaining, and servicing facilities. This course is designed both for aspiring entry-level workers as well as tenured professionals who are looking to increase their education and learn new techniques. After attending all virtual sessions of this event, you will receive access to take your online exams and receive all three certifications!

The following certifications are covered within the content:

• CMI Certified Custodial Supervisor
• Certified Workloading Specialist
• Accredited Auditing Professional

Who should attend?

• Leads
• Managers
• Supervisors
• Aspiring future leaders

The following topics are covered within the content:

• How to develop leadership qualities in the building services field
• Attitude, motivation, personality types
• Leadership skills, team building activities
• Designing an effective department
• Implementation at your organization
• Dealing with difficult employees

Certified Workloading Specialist

Workloading is the foundation of a successful cleaning plan. The strategy and plans are what determines the who, what, when, and how of cleaning needed to meet customer expectations. A workloading strategy provides an opportunity to rebuild the current cleaning culture to one of efficiency, innovation, balanced workload, and high-performance thinking. Benefiting frontline cleaning workers involved with performing the cleaning functions as well as those that are tasked with making, and defending, custodial staffing levels. The goal of workloading is to provide a mathematical and factual basis for stated custodial staffing levels in relation to customer and management expectations of clean.

Course attendees will be able to:

• Improve workloading processes
• Evaluate employee performance according to a set standard
• Improve accountability
• Identify areas that require improved service levels
• Perform calculations using the ISSA Cleaning Times and Tasks Standard
• Improve morale and reduce turnover